Contact Us

Contact Us

It's our goal to make purchasing and using your Gift Card easy.
Have questions? Contact us using your method of choice and let us know how we can help.

Corporate Orders Corporate Orders
For corporate orders, please email us at giftcard@macerich.com, or complete our online pre-order form and submit to your nearest shopping center.
Visit Visit
Gift Cards can be purchased at the Guest Services area of Macerich shopping centers or at another designated area (if available).

Use our interactive map to find the nearest location.

E-mail E-mail
For general questions or for comments about Gift Cards, please email us at giftcard@macerich.com
Call Call
To report your Gift Card as lost or stolen, review account activity, and all other customer service inquiries:
Customer Service
1-800-331-5597